Terms and Conditions

You must read and agree with these terms before using our services

Last Edited on 2019-20-09

Welcome to Harris Time Inc.
These terms and conditions outline the rules and regulations for the use of Harris Time's website.

Harris Time Inc. is located at:
1476 Clearview Drive, Oakville, Ontario, L6J 6W9

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Harris Time's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Canada. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies
We employ the use of cookies. By using Harris Time's website you consent to the use of cookies in accordance with Harris Time’s privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

License
Unless otherwise stated, Harris Time and/or its licensors own the intellectual property rights for all material on Harris Time. All intellectual property rights are reserved. You may view and/or print pages from harristime.ca for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from harristime.ca.
Sell, rent or sub-license material from harristime.ca.
Reproduce, duplicate or copy material from harristime.ca.

Redistribute content from Harris Time (unless content is specifically made for redistribution).

User Comments
This Agreement shall begin on the date hereof. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. Harris Time does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Harris Time, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Harris Time shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Harris Time reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party; The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant to Harris Time a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content
The following organizations may link to our website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

These organizations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We may consider and approve in our sole discretion other link requests from the following types of organizations: commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union; dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to support@harristime.ca. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our website as follows:

By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our website or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Harris Time’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our website.

Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website
If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability
We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Payment
Harris Time offers different types of secure payments. The user can pay through the PayPal platform (with a 2.9% + $0.30 surcharge taxes included, with a minimum of $1 CAD), using their credit/debit card through Stripe, or through email transfer. Harris Time does not, in any case, store sensitive information about PayPal accounts or the Stripe payment gateway.

Required or optional fields of the information provided by the users and truthfulness of the information
Fields marked with an asterisk (*) in the registration form to be completed by the user are strictly necessary, with the inclusion of data in the remaining fields being voluntary. The user guarantees that the personal information provided to the website is truthful and is responsible for communicating any modification to their personal information.

Warranties Offered
The products and services sold have the guarantees offered by manufacturers and/or distributors of the same.

In any case, and unless there is evidence to the contrary, it will be understood that the products conform to the contract provided they meet all the requirements set forth below, unless for the circumstances of the case any of them is not applicable:

a. They conform to the description made by the seller and possess the qualities of the product that the seller has presented to the consumer and user in the form of a sample or model.

b. Be suitable for the uses ordinarily intended for products of the same type.

c. They are suitable for any special use required by the consumer and user when it has been made known to the seller at the time of conclusion of the contract, provided the latter has admitted that the product is suitable for such use.

d. Present the usual quality and performance of a product of the same type that the consumer and user can fundamentally expect, given the nature of the product.

In cases of proven product disagreement with the contract, Harris Time will proceed, as appropriate, to the repair, replacement, price reduction or termination of the contract, which will be free of charge to the consumer and user.

The deadline for informing about a lack of disagreement will be the legal one, which at the moment is two months since it became known. The warranty period is dependent on the product and outlined on the purchase receipt of the order, provided that the nature of the article allows and that the defect or breakage is not due to misuse of the product.

Guarantees Offered on International Orders
For international orders (outside Canadian borders), Harris Time is NOT responsible for sending the product to the warehouses for repair and/or replacement, nor for any expenses that this may cause. For international orders (outside Canadian borders), Harris Time is not responsible for any customs duties or taxes that may be incurred at the time of shipment of the product to the warehouses for repair and/or replacement. Also, for substitutions under warranty, the cost of shipping the product back to the customer’s home will be at the customer’s expense unless the product’s specifications indicate otherwise.

General Policy of Shipments and Returns (*)
** It is advisable to always consult the specific conditions of each product or service before making the purchase, since it may include information about the term or particular shipping forms that are not included in the General Policy of Shipments and Returns.

Shipments within Canada
The shipping costs within Canada are are based on the product size and weight. Local drop off and pick up has no extra cost. Harris Time uses a variety of different shipping companies based on the product size and with an estimated delivery period of 5 to 7 business days for most of our products (Monday to Friday excluding holidays).

Express Shipping Option 24h. Some products may include the option Shipping Express 24h, in which case, the additional cost for this option will be reflected in the specific conditions of the product (tab in the description of the article).

International Shipments
The shipping costs to the United States are based on the product size and weight. Harris Time uses a variety of different shipping companies based on the product size and with an estimated delivery period of 5 to 7 business days for most of our products (Monday to Friday excluding holidays).

International shipping are based on the product size and weight. Harris Time uses a variety of different shipping companies based on the product size and with an estimated delivery period

The handling time from the time an order is placed until it leaves our warehouse is product specific. Speak to your sales rep about order delivery times.

Shipping costs include handling, postage, packing, and transportation of the parcel(s).

International deliveries are subject to local import duties and/or customs duties. Any additional expenses due to the payment of customs duties and/or taxes will be borne by the recipient. More information in Section 5 (Customs Information).

Withdrawal, Exchanges and Returns

Withdrawal
The user has the possibility of exercising his right of withdrawal on the purchase of products made within fourteen (7) days from the receipt of the order at the chosen delivery address. Harris Time is not responsible for the cost of removal, pick up or delivery of the product.

The products must be in perfect condition, must not have been used beyond the verification of the product and must preserve the original ones, as well as their packaging and their case, the documentation, and the original elements, also in perfect conditions.

If the return of the product occurs without the original packaging, Harris Time reserves the right not to return the full amount paid if it is considered that the product has suffered a depreciation.

Returns of customized products according to the customer’s specifications or manufactured, adapted or made from specifications of the same will not be accepted.

Harris Time reserves the right to refuse the return of products and assumptions of violation of what is established in private offers.

Form of the exercise of the right of waiver:
In order to proceed with product returns, you must – within the fourteen (7) calendar days following the receipt of the order – send an email to the following address: support@harristime.ca indicating the order number affected as well as the product or products being returned.

The shipping costs associated with the return by DISMISSAL (or change/replacement of model) will be of exclusive account of the buyer. For International Orders, the buyer must also bear the costs and/or customs duties if any.

Once the request for exercise of the right of withdrawal by the buyer has been received and once in possession of the returned goods, Harris Time will proceed to the examination of the products received and then the refund of the purchase price will be made.

The refund for withdrawal will not be accepted in the following cases:

Excessive or abnormal use
When returned without its original packaging, incomplete in its essential components and/or without its accessories.
Articles included in article 102 of the General Law for the Defense of Consumers and Users.
The refund of the amount paid for the purchase of the returned product will be carried out as soon as possible (less than 60 days from the confirmation of receipt of the product).

Exchange / Defective Product
If the product is defective, the buyer can request the exchange or repair of the product.. To do this, the buyer must contact support@harristime.ca within fourteen (14) calendar days after receipt of the item. The customer will receive the instructions to proceed with the product exchange.

Harris Time is not responsible for the damages that the article may suffer during its shipment to our facilities. These damages will be the responsibility of the company contracted by the client to carry out the shipment. To avoid such incidents, Harris Time recommends that the products be protected by additional external packaging, or in any case as received by the customer. It is important to make sure to include the protection elements that could accompany the article or be part of its original packaging (cork, porexpan, bubble wrap, cardboard, etc).

Exchanges of products that do not have the original packaging and all components will be rejected.

Return Policy
In order to proceed to make returns of products with a factory defect, an address must be sent by e-mail to the address (within 14 calendar days of receipt): support@harristime.ca a declaration in this sense indicating the order number concerned as well as the product or products to be returned and a detailed list of defects appreciated in them.

If the return of the product occurs without the original packaging, Harris Time reserves the right not to return the full amount paid if it is considered that the product has suffered a depreciation.

Once in possession of the merchandise object of return, Harris Time will proceed to the examination of the products received.

If there is a defect in the factory, and if the above-mentioned conditions are fulfilled, Harris Time will proceed with the substitution of the same with another manufacturer of the same characteristics.

If it is not possible to replace it, Harris Time will inform the user of this circumstance and proceed to pay the user the amount corresponding to the purchase of the product.

In that case, the refund of the amounts paid for the purchase of the returned product will be carried out as soon as possible (less than 60 days from confirmation of receipt of the product).

Transportation Incidences
All our items leave the store with the packaging in perfect condition. If the buyer observes external damages when receiving the package; it is IMPERATIVE to make it appear on the delivery note of the courier indicating: “PACKAGE VISUALLY DETERIORATED”.

This incident must be communicated to support@harristime.ca within 48 hours after receiving the order, scanning and attaching the delivery note.

This documentation is essential to validate the claim, resolve the incident, send a new product and remove the hit. In case of not acting in this way, this company assumes that the damages have suffered subsequently to this 48h.

Delayed deliveries and second deliveries
In case the customer has not correctly indicated the delivery address of the product (because it is incomplete or incorrect), is not at home at the time of delivery or directly refuses delivery, the order will be returned to our warehouse. The customer has the possibility to cancel a second delivery and request the refund of the purchase.

To avoid this type of situation, it is highly recommended when ordering, check that all fields (address, telephone, name, and email) have been correctly indicated.

Order Cancellations
If you just made the purchase of one of our products, but for whatever reason, you want to proceed with its cancellation so that we do not send them to you, you must contact us by writing an email to support@harristime.ca with the subject CANCELLATION followed by the NUMBER OF ORDER, and we immediately proceed to cancel your order and we will carry out the refund of the amount of your purchase.

Customs Information

International Orders
When you place an order on harristime.ca, to be delivered to a non-Canadian territory, you may have to pay import duties and taxes upon arrival of the product to your destination. This is because the recipient of the order becomes the importer of the goods, so it must comply with all applicable laws and regulations in the country or territory in which they are received. Any additional expenses due to the payment of customs duties and/or taxes shall be borne by the recipient. Harris Time has no control over this type of expense and therefore it is not possible to anticipate its amount. Since customs policies vary significantly from one country to another, we advise you to contact the appropriate customs office to obtain information on import restrictions that apply to certain products.

The customs offices of some countries require the registered importer to provide some type of identification before proceeding with the dispatch of an order. As a registered importer, you may be asked to provide yourself or the person to whom you are sending the consignment with a personal identification number.

Privacy
Your privacy is essential to us. However, international trade is subject to inspections and reviews carried out by the customs authorities. Therefore, we may be obliged to provide the transport companies with whom we work with certain information regarding the products of your order. It is also possible that this information must also be shared with the relevant authorities to facilitate compliance with existing legislation.

Contact Information
If you have any queries regarding any of our terms, please contact us.

Harristime.ca
1476 Clearview Drive, Oakville, Ontario, L6J 6W9
support@harristime.ca
905-829-1694